Contact Us – NovaHome
Contact Us – We're Here to Help
Have a question about an order or a product? Our team is ready to assist you.
How to Reach Us
- Email: info@getnovahome.com
- Phone: +1 (502) 230-5170
- Address: 821 NE 9th St, Cape Coral, FL 33909, United States
Business Hours
Monday – Friday: 9 AM – 5 PM EST
We respond to all emails within 24 business hours.
Frequently Asked Questions
How long does shipping take?
We offer free shipping on all orders within the USA. Delivery typically takes 10–20 business days. You will receive a tracking number as soon as your order ships.
How do I return an order?
We offer a 30-day return policy. Email us at info@getnovahome.com with your order number and we will guide you through the process.
Where is my order?
Once your order ships, you will receive a tracking email. For questions about your order status, contact us at info@getnovahome.com or call +1 (502) 230-5170.
Do you have a physical store?
NovaHome operates exclusively online. Our business is registered at 821 NE 9th St, Cape Coral, FL 33909, United States.