Shipping policy

Thank you for choosing NovaHome. We are committed to delivering your orders quickly and transparently. Please review our shipping guidelines below:
1. Shipping Destinations & Costs
  • Shipping Destination: We currently ship exclusively within the United States.
  • Shipping Cost: We offer Free Standard Shipping on all orders across the United States. There are no hidden fees or surprise charges at checkout [2].
2. Processing & Delivery Times
  • Order Cutoff Time: 5:00 PM (EST) - Eastern Standard Time.
  • Handling Time (Processing): Orders take 1 to 3 business days (Monday to Friday) to be processed, packed, and prepared for shipment.
  • Transit Time (Delivery): Once shipped, delivery takes 7 to 12 business days (Monday to Friday) to arrive at your destination.
  • Total Estimated Delivery Time: 8 to 15 business days.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can monitor your package directly through our website or the carrier's portal.
4. Contact Information
If you have any questions or experience delays with your shipment, please reach out to our customer support team:
  • Email: info@getnovahome.com
  • Phone: +1(904)404-6281
  • Business Address: 821 NE 9th St, Cape Coral, FL 33909, United State